Customer guide

Use LumenRadar with confidence.

A practical guide to submitting a request, reading the evidence, and understanding what happens before delivery.

01

What LumenRadar does

LumenRadar turns a focused question into a traceable public-source intelligence report.

  • Collects relevant public information from approved routes.
  • Keeps source context and evidence beside each finding.
  • Separates facts, judgments, uncertainty, and limitations.
02

How to submit a request

Describe the question you need answered and the decision the report should support.

  • State the topic and intended use clearly.
  • Add a public target URL when it helps define scope.
  • Do not submit passwords, private data, or confidential credentials.
03

How to read a report

Start with the decision summary, then inspect confidence, evidence, and limitations.

  • Supporting evidence strengthens a conclusion.
  • Opposing evidence records credible contradictions.
  • Uncertainty and limitations show what the report cannot prove.
04

What sources are allowed

The workflow uses accessible public sources and records source limitations.

  • Public webpages, news, repositories, RSS, and sitemaps may be used.
  • Login-only, private, or restricted content is not treated as public evidence.
  • A source may be excluded when access or quality cannot be verified.
05

Review and delivery

A report remains under review until a human checks the evidence path.

  • You can follow request and report status in the workspace.
  • A reviewer may request more context or additional evidence.
  • Customer-ready delivery happens only after the review decision.
06

Support

Questions about a request or report can be sent to [email protected].

  • Include the request ID when asking about an existing report.
  • Use a new request for a materially different question.
  • Your workspace keeps the latest status visible.

Ready to turn a question into a report?

Describe what you need to verify and keep the complete evidence path in view.

LumenRadar Guide | Submit and read intelligence reports