Free credits policy
Free credits can be used for low-risk self-service checks such as SEO scan, URL intelligence, and sample report review. They are not a promise of advanced report access.
Credits usage
Live self-service tasks spend credits when they run. Review-created requests do not spend production credits before approval and scope confirmation.
Review-gated advanced tasks
Advanced report, Amazon, watchlist, high-cost research, and similar workflows require source, cost, and plan review before use.
Manual beta billing
Paid beta access is manually reviewed. Submit an upgrade request, wait for support confirmation, then the operator applies plan and credits.
API key safety
API keys are issued after review. Store keys in a safe secret store and do not paste keys into public chats, repositories, screenshots, or support tickets.
What happens when quota is exceeded
The request is blocked with a clear quota response. Add credits, lower the scope, or request a reviewed upgrade before retrying.
Payment does not automatically unlock advanced tasks. Access depends on plan, credits, source authorization, review status, and cost boundaries.
- Refund / dispute / failure handlingContact support with the task id, plan, and expected outcome. Failed runs, disputes, refunds, and corrections are handled manually with explanatory records. For beta access, billing questions, API review, or support: [email protected].
- Self-service vs review-requiredSelf-service checks are low-risk tasks available inside the account. Review-required work covers higher cost, broader scope, sensitive source boundaries, or custom report expectations.
- Advanced examplesAmazon analysis, watchlists, high-cost briefings, and advanced reports should be treated as reviewed work unless support explicitly confirms otherwise.